This Privacy Policy describes how The Duster Crew (“we,” “us,” or “our”) collects, uses, stores, and protects information when you visit our website, submit a contact form, request a free estimate, or communicate with us about residential and commercial cleaning services.
Information We Collect We may collect information that you provide directly to us, as well as limited information collected automatically when you use our website.
Contact information: name, email address, phone number, address, and preferred contact method.
Project information: service interest, project notes, assessment requests, photos you choose to submit, and other details related to your cleaning needs.
Website usage information: pages viewed, device type, browser type, approximate location, referral source, and general interaction data collected through cookies or similar tools.
How We Use Your Information The Duster Crew uses collected information to respond to inquiries, provide services, improve our website, and communicate with you about your request.
Respond to contact form submissions, free estimate requests, and service inquiries.
Schedule assessments, consultations, follow-up calls, or service-related appointments.
Provide estimates, recommendations, service information, or project updates.
Improve website performance, user experience, advertising, and lead tracking.
Maintain business records, security, compliance, and internal operations.
Phone, Email, and SMS Communications By submitting your contact information, you agree that The Duster Crew may contact you by phone, email, or text message regarding your inquiry, assessment request, appointment, estimate, or service-related communication. Message and data rates may apply. You may opt out of SMS messages by replying STOP, or request help by replying HELP.
Sharing of Information We do not sell your personal information. We may share limited information with trusted service providers who help us operate our website, forms, communication systems, scheduling tools, CRM, advertising platforms, or business operations. These providers are only given information needed to perform their services.
Cookies and Tracking Technologies Our website may use cookies, pixels, analytics, and similar technologies to understand how visitors use the site, improve performance, support advertising, and measure marketing results. You can adjust cookie settings through your browser. Disabling cookies may affect some website features.
Data Security We take reasonable steps to protect information submitted through our website and forms. However, no method of internet transmission or electronic storage is completely secure. Please avoid submitting sensitive personal, financial, or confidential information through general website forms.
Your Choices You may request to update, correct, or delete your information by contacting us. You may also opt out of non-essential marketing communications at any time. Service-related messages may still be sent when necessary to respond to your request or complete a service.
Third-Party Links, Security, and Bot Protection Our website may include links, embedded forms, maps, tracking tools, or third-party services. We are not responsible for the privacy practices of third-party websites or platforms. We encourage you to review their privacy policies when interacting with those services.
To protect our forms and website from automated spam and abuse, we use Cloudflare Turnstile in invisible mode. Use of Cloudflare Turnstile is subject to the Cloudflare Turnstile Privacy Addendum and Cloudflare’s Privacy Policy.
Children’s Privacy Our website and services are intended for adults, homeowners, and businesses seeking cleaning services. We do not knowingly collect information from children under the age of 13.
Policy Updates We may update this Privacy Policy from time to time to reflect changes in our services, business practices, website tools, or legal requirements. Updates will be posted on this page with the revised date.
Last updated: November 2026. For privacy questions, contact The Duster Crew at service@thedustercrew.com or call (817) 608 6428. Our office is located at 751 E Southlake Blvd Suite 136, Southlake, TX. 76092.
